Emeralds and Freshwater Pearls
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 21 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Thank you for shopping with TreeSea's Treasures. Following are the terms and conditions that constitute the Shipping Policy.
Domestic Shipping Policy Shipment Processing Time All orders are processed within 2-3 business days. Custom orders, please allow for a few additional days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Method
Via USPS.Estimated delivery is 1-3 business days.
Standard Shipping: $7Overnight Shipping: $25
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Shipment to P.O. boxes or APO/FPO addresses
TreeSea's Treasures ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses
Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. Customs, Duties and Taxes TreeSea's Treasures is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages TreeSea's Treasures is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy Please email and we will get you what you want.
